Terms & Conditions

Texture/Color Disclaimer

Bundles by Kam are separated into three categories: straight, wavy and curly. Since each bundle is from a distinct individual, each one has its own specific and unique characteristics. Though very similar, no two bundles are the exact same in texture, color and pattern. As we try our best to pair the most alike bundles together, it’s possible to receive bundles that are slightly to moderately different in color shade and texture.

All HAIR comes in its natural off black to medium light brown shades. We do try our best to pair bundles with similar patterns and color shades however, it’s not a guarantee you’ll receive the exact same bundles in color and or texture.

All Hair is Single Drawn, which means there will be various lengths throughout weft.

SOCIAL MEDIA DISCLAIMER: The photos on our social media reflect the typical texture of a bundle in each category; however the bundle(s) you receive may slightly vary.

Weft Disclaimer

Any hair that has been manufactured and stitched onto a weft is entitled to experience minimum shedding. However, Sewing through the wefts will cause the wefts to loosen, unravel, and shed excessively.

To keep your wefts in good condition and reusable, we suggest sewing around the wefts. In addition, we also suggest putting a drop of weft sealer adhesive on each end of the cut wefts to help prevent shedding .

We DON’T offer any Refunds or Exchanges on Shedding once hair has been installed.

Returns

All Sales are final.

No refunds are allowed after an order is shipped out. Customers are advised to complete exchange requests within 7 days of receipt in order to qualify for an exchange. Any exchange request not received within the specific time frame will be disqualified, The product must be sent back in the original condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored, altered in any way(Original ties must remain in tact as it was received by the customer). Send your Exchanged item(s) including your first name, last name, phone number, your exchange request and original receipt to:

HGBK

981 S Sable Blvd #304

Aurora, Co 80012

For your protection, we suggest that all exchanges be sent back to us through a traceable postal carrier with signature. We are not responsible for lost items in transit, All Sales are Final on clearance and sale items. No exchanges or returns will be accepted. The customer is responsible for all return freights in a product exchange transactions. Once received and determined to be in resealable form, a store credit would be issued. If the item was purchased during a promotion that has ended, the exchanged/store credit item would not qualify for the promotion in question.

NOTE: DUE TO THE DELICATE NATURE OF LACE CLOSURES, LACE FRONTAL & FULL LACE WIGS THEY CAN NOT BE EXCHANGED OR REPLACED.